Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your dream vacation in the Caribbean.

Frequently asked questions

Planning your Caribbean getaway should be simple and stress-free. Here are answers to some common questions about booking your dream vacation with VibeHaus.

How does the booking process work?

1. Choose Your Island & Property: Browse our selection of vacation rentals across the Caribbean and pick the one that fits your style.


2. Check Availability: Select your travel dates to confirm availability.


3. Secure Your Reservation: Book directly through our platform with safe, secure payment options.


4. Instant Confirmation: Receive a confirmation email with all your stay details.


5. Enjoy Your Stay: Arrive and relax we’ll handle the rest, from check-in support to local recommendations.

 

 

Can you briefly explain your cancellation policy?

 

• Cancel up to 14 days before check-in → Full refund

• Cancel 7–13 days before check-in → 50% refund

• Cancel within 7 days of arrival → Non-refundable

 

What payment methods do you accept?

 

We make booking simple and secure.

Guests can pay using:  Major Credit & Debit Cards (Visa, Mastercard, American Express, Discover)

All transactions are processed securely, and guests receive instant confirmation once payment is complete.

Ready to book your dream vacation?

Discover the perfect Caribbean getaway with VibeHaus. Browse our exclusive selection of vacation rentals and start planning your unforgettable escape today.